Make a Referral — Reach Supports

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Back to you within a business day

A member of our management team reads every referral and calls or emails you — not an auto-reply.

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Your words are perfect

No codes or jargon needed. Describe the days, times and help that's needed however it makes sense to you.

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TBC is a fine answer

Don't have the plan dates or a start date yet? Tap TBC and send it anyway — we'll confirm everything together.

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Attach what you have

NDIS plans, goals, reports or letters help us arrive prepared. They go straight into a secure file, not an inbox.

About you

So we know who to get back to.

I'm making this referral as

Your name

Organisation (if any)

Your email

Your phone

The person being referred

Their details as they appear on their NDIS plan, if you have them.

First name

Last name

Goes by (optional)

Date of birth (optional)

NDIS number (optional)

Their phone (optional)

Their email (optional)

Their address or suburb (optional)

Their NDIS plan

Leave anything you don't know blank.

Plan start

Plan end

Funding managed by We support people whose funding is plan-managed or self-managed.

Plan manager

Plan manager email

Plan manager phone

What supports are they looking for?

In plain English, as best you can. Tap TBC for anything still to be worked out.

Days, times and hours a week

Type of support

Preferred start date

Travel and transport needs

Optional: match what you've written to the NDIS support items we'd use. Suggestions only — nothing is booked or quoted until we've spoken with you.

About them

Whatever will help us support them well from the first visit.

Anything else we should know? (optional)

Emergency contact (optional)

Relationship

Their phone (the contact's)

Documents (optional)

NDIS plan or goals, reports, letters — PDFs, Word documents or photos, up to 10 files of 10 MB each.

Your referral is sent securely to the Reach Supports team. If anything goes wrong, your email app will open as a backup so nothing is lost.

We only use this information to respond to the referral and arrange supports, and share it only with the people involved in doing that — in line with the Australian Privacy Principles and the NDIS Practice Standards.

After you hit send

What happens next.

No black box — here's how a referral becomes supports that fit.

We read it properly

Your referral and any documents land in our secure system, and a manager reads everything you've sent.

We get back to you

Within one business day, to talk through what's needed, fill in any TBCs and check we're the right fit.

We meet them

We arrive with their service agreement and plans already drafted from what you've told us, ready to go through together and change until they're right.

Supports start

We match workers who suit them, confirm the schedule, and keep you in the loop as things get underway.